Cancellation Policy
Cancellation Policy
Right of Cancellation
You have the right to revoke this contract within thirty days without giving reasons. The revocation period shall be thirty days from the date of conclusion of the contract (the moment you place your order).
In order to exercise your right of withdrawal, you must inform us (Frieder Kühne , Gotlandstrasse 4, 10439 Berlin, Germany, frieder@outringtinnitus.com, telephone: 03023538295) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You can use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.
If you have requested that the Services be commenced during the withdrawal period, you shall pay us a reasonable amount equal to the proportion of the Services already provided by the time you notify us of the exercise of the right of withdrawal in respect of this Agreement in relation to the total Services provided for in the Agreement.
Sample Withdrawal Form
(If you want to cancel the contract, please fill out this form and send it back.)
– An Frieder Kühne , Gotlandstrasse 4, 10439 Berlin, Germany, frieder@outringtinnitus.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name(s) of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for paper communication)
– date
(*) Delete as appropriate.